How to rectify Error c1041724 in MS Exchange Server 2000

Are you facing problems in accessing mailbox folders in MS Exchange Server 2000? Usually, such things happen when some internal settings for the mailbox store are not correctly set. Also, it may also be possible that the mailbox folder itself has got corrupted. Such corruption can occur due to various reasons such as abrupt or improper system shutdown, database header corruption, corruption of transaction log files, etc. In such cases, you should try to resolve the issue using appropriate corrective measures. In you are not able sort the issue, then you should use a third-party Exchange Recovery software to repair MS Exchange Server mailbox store.

Consider a scenario wherein you are unable to mount an MS Exchange Server 2000 mailbox store using Microsoft Exchange System Manager. An error message is displayed, that is:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. ID no: c1041724 Exchange System Manager”

In addition, either or all of the following event IDs will be logged in the Application event log as well:

1. Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Description:
The MAPI call 'OpenMsgStore' failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000

2. Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9546
Description:
Failed to create the Event Registration Mailbox for Database First Storage Group\Private Information Store (servername). Error – 0xbf69.

3. Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Description:
Error 0x80004005 starting database "First Storage Group\Private Information Store (servername)" on the Microsoft Exchange Information Store.


Cause:

The root cause of this problem is that the System mailbox object exists in the System Objects container, which is created for this mailbox store. And when you try to mount it, Exchange Server creates another object for the same, which is causing the problem.

Resolution:

To resolve this issue, you should perform the following steps:

1.Start the Active Directory Users and Computers snap-in.
2.Click the Advanced Features option in the View menu.
3.Find the Microsoft Exchange System Objects container, and then look for the System mailbox object whose mailbox store you were trying to mount.
4.Delete the System mailbox. Now try to mount the mailbox store. It should run fine now.

However, there are few instances when the problem is not resolved using these steps. In such cases, you should use a third-party Microsoft Exchange Recovery software. Such read-only tools are highly interactive and user friendly in nature that ensure safe and secure Exchange Server recovery.

Stellar Phoenix Mailbox Exchange Recovery software is an Exchange recovery software that repairs corrupted Exchange mailboxes created in MS Exchange Server.

Exchange Server Database Unmountable After Applying SP3 or Later

Service Pack 3 (SP3) and later for Exchange Server include several security and performance enhancing improvements that provide the user more customized experience. You are recommended to always perform a complete database backup before installing the update on your Exchange Server computer. This is because installing the update and upgrading Exchange Server might render the database unmountable. In such cases, you require to use your current database backup to restore it or perform effective Exchange Recovery using third-party tools. To exemplify, consider that you use Exchange Server 2000 SP2 and attempt to upgrade it to Exchange Server 2003.

Resolving Error 501 in Exchange Server

Exchange Server Information Store databases support transaction logging i.e. before committing any data to the database, it is first written to transaction logs. If your database is ever forced to perform recovery, these transaction logs replay and restore the database to a working state. When an Exchange Server Information Store database corrupts, it marks an event indicating the root cause of the issue.

You can deduce the problem and thus, take corrective measures to solve it. In cases, when no backup is available to replace the damaged database and ESEUTIL utility also fails to repair, you need to use an effective Microsoft Exchange Recovery utility that could repair and restore the damaged database. For an instance, you might receive the below event ID in Application log of Event Viewer: Date: date Source: ESE Time: time Category: Logging/Recovery Type: Error Event ID: 454 User: N/A Computer: Servername Description: Information Store (2184) Database recovery/restore failed with unexpected error -501 Cause Event 454 generally indicates database corruption that occurs while restore or recovery operation. Error -501 corresponds to hexadecimal value 0xFFFFFE0B. It represents JET_errLogFileCorrupt error and shows that the recovery operation has failed because of log file corruption.

Solution You need to solve the given issue by following these steps: Check if all database files are consistent. If they are, you can move all corrupted log files that are contained in Exchsrvr\Mdbdata folder and then try to mount the Information Store If applying the above step doesn't solve the issue as databases are not consistent, you need to restore the corrupted databases from backup. In case, no suitable backup is present, you can execute eseutil /p command to repair the damaged databases If the error stil persists, use a powerful and safe third-party Exchange Recovery Tool to scan and repair the damaged database. Microsoft Exchange Recovery software are non-destructive tools designed with advanced technology to repair the corrupted database.

These tools provide you self-explanatory interface and provide advanced set of features. In addition, you can use these products in any case of logical database corruption. Stellar Phoenix Mailbox Exchange Recovery is a fully-competent Exchange Server Recovery tool to systematically repair damaged Exchange databases created with Exchange Server 5.5, 2000 and 2003. It provides safe Exchange Recovery Tool that extracts all user mailboxes by converting them into Outlook usable .pst files. The tool is capable of recovering all email messages, notes, journals, tasks and other objects.