Troubleshooting Exchange Server Migration Problems

As you know, Microsoft Exchange is the email server that manages users’ mailbox data, including emails, attachments, contacts, calendar, notes, and other useful information in both online (i.e. in OWA) and offline (i.e. in Outlook email client) mode. Additionally, Exchange Server is a calendar-cum-contacts manager software, which has been widely used in organizations for exchanging emails containing crucial information. 

That is why different versions of the Exchange Server 2013, 2010, 2007, and few previous ones are available today. In fact, whenever a new version is launched, organizations do migrate their current exchange database to the new one, based upon the requirements and newly added features. However, Exchange migration process does not always end successfully, but sometimes it terminated automatically due to some unknown errors. 

Following error message encountered in the Synch Issue folder when using MS Outlook 2003 to synchronize offline address list on the server running Exchange 2010, Exchange 2007, or Exchange 2003: Check that below- 

Exchange Server Error

 

“0x8004010F An object could not be found.”

Whenever this error occurred, you are no longer able to send email messages. If you try to send emails, you get another error, i.e.

“Task ‘Microsoft Exchange Server’ reported error (0x8004010F): ‘The operation failed. An object could not be found.’”

Causes of Error

 

By just looking at the error message, you certainly cannot figure out the causes behind it. However, since the administrator is to manage the exchange server, he must be able to get the error fixed. Well, digging deeper enlightens the following two scenarios when this error is encountered:

Scenario 1: While viewing Properties in the Address lists setting in Exchange System Manager with any of the following conditions is true:

(I) The offline address book list object has a missing address list.

(II) The offline address book list object has an incorrect address list.

Scenario 2: While viewing Properties in the Offline address lists setting in Exchange System Manager with any of the following conditions is true:

(I) The offline address book list object has a missing address list.

(II) The offline address book list object has an incorrect address list.

Fixing the Error

 

For Scenario 1

 

1. In Exchange System Manager, click to expand the Recipients container and highlight the Offline Address Lists container.

2. At the right, right click the offline address list and choose Properties in the context menu.

3. In the General tab, check if the list populated under Address lists is valid. If not, you have to add one.

4. Click OK.

5. Now, right click the offline address list object and click Set as New Default if it is not set.

6. After making these changes (if any), right click the offline address list and choose Rebuild.

For Scenario 2

 

1. In Exchange System Manager, click Properties for the mailbox store to make sure that in Offline address list on the General tab the offline address list is populated with a valid offline address list object. If not, then click Browse and select a valid one.

2. Try sending email from your Outlook 2003.

3. If it does not work, try it again after a re-login into Outlook.

After this, you do get the issues fixed for sure. However, in case the same issues persist, there might be some corruption is Exchange Server database. To fix that, you must get a professional Exchange server recovery software. However, choose the recovery software wisely, as wrong software may result adversely.